Cancellation & Refund Policy
Cancellation and Refund Policy
At VR Crackers we want you to be delighted every time you shop with us. Occasionally though, we know you may want to cancel or return items. You have the right to cancel your order before payment, by contacting us via the following methods: Call or Mail or in person informing VR Crackers that you wish to cancel the order.
Once payment is done and the order is processed and packed for delivery, we are unable to cancel the order(s).
If the item(s) have not been dispatched from VR Crackers we will cancel the order and we will refund payment in accordance with our refund policy below.
If the item(s) have been dispatched to you, we cannot cancel the order(s).
Refund policy
If you are entitled to a refund, we will refund you as follows, via the payment method used at point of order within 30 days beginning with the day on which the notice of cancellation was given,
If you paid by payment card, we will refund you on the payment card used at the time of placing your order.